1. Course duration

1.1 The standard course duration for the Supporting Families with Infant Tongue-tie Certificate is twelve (12) months from the date of enrolment.

1.2 All learning activities, quizzes, and the final assessment must be completed within this twelve-month period.

1.3 The student is responsible for managing their time and workload to ensure completion within the course duration.

2. Assessment, marking and resubmission

2.1 All assessments must be completed and submitted within the twelve-month course duration.

2.2 Module Quizzes: Students must meet the required standard for each module quiz to progress. Students are permitted to retake module quizzes as many times as required within their active course period.

2.3 Final Assessment: Where the Final Assessment does not meet the required standard, the student is permitted one (1) resubmission only, provided it is submitted within the active course period.

2.4 It is the student’s responsibility to submit the Final Assessment with sufficient time remaining to allow for the permitted resubmission before the course end date.

3. Required standard

3.1 All submitted work must meet the required standard for certification.

3.2 Completion of the course timeframe, or approval of an extension or deferral, does not guarantee a pass.

3.3 If the required standard for the Final Assessment is not met following the permitted resubmission, the student may fail the course.

4. Extensions beyond the course end date

4.1 Any time required beyond the twelve-month course duration is outside the original course agreement and may be offered as a paid extension, subject to approval.

4.2 Current extension options are:

One (1) month extension – £87.50

Three (3) month extension – £225

Six (6) month extension – £375

4.3 Extension fees must be paid in full before the extension period begins.

4.4 Each approved extension includes:

– Continued access to course materials for the duration of the extension

– Permission to submit or resubmit outstanding assessments

4.5 The one-month extension is intended as a short, focused completion period and is limited to one use per student.

4.6 Total extension time will not normally exceed six (6) months beyond the original course end date.

5. Deferrals for exceptional circumstances

5.1 A one-time deferral may be granted in cases of serious illness, bereavement, or other significant exceptional circumstances, at the sole discretion of The Infant Feeding Academy.

5.2 A deferral pauses the student’s course for an agreed period but does not restart or extend the total twelve (12) month course duration.

5.3 Resumption of study is subject to the availability of the program. The Infant Feeding Academy reserves the right to update, modify, or discontinue program content or schedules.

5.4 Where a program has been significantly modified or is no longer offered at the time of a student’s return, the Academy will offer a reasonable alternative where possible, but is under no obligation to provide a refund.

5.5 Everyday work pressures, parenting responsibilities, or general life demands do not qualify as exceptional circumstances.

5.6 Evidence may be requested to support a deferral request.

6. Re-enrolment

6.1 If the student does not complete the course requirements within the twelve-month period plus any approved extension, or does not meet the required standard, re-enrolment may be required to continue.

6.2 Re-enrolment is treated as a new course place at a reduced fee, with inclusions defined at the time of re-enrolment.

6.3 Re-enrolment access will be granted for a period equivalent to the original course duration.

Latest Update 02/04/2026