1. Course duration

1.1 The standard course duration for the Supporting Families with Infant Tongue-tie Certificate is twelve (12) months from the date of enrolment.

1.2 All learning activities, assessments and certification requirements must be completed within this twelve-month period.

1.3 The student is responsible for managing their time and workload to ensure completion within the course duration.

2. Assessment, marking and resubmission

2.1 All assessments submitted within the twelve-month course duration will be marked and feedback provided.

2.2 Where submitted work does not meet the required standard, the student is permitted one (1) resubmission only, provided it occurs within the active course period.

2.3 It is the student’s responsibility to submit work with sufficient time remaining to allow for marking and any permitted resubmission before the course end date.

3. Required standard

3.1 All submitted work must meet the required standard for certification.

3.2 Completion of the course timeframe, or approval of an extension or deferral, does not guarantee a pass.

3.3 If the required standard is not met following the permitted resubmission, the student may fail the course.

4. Extensions beyond the course end date

4.1 Any time required beyond the twelve-month course duration is outside the original course agreement and may be offered as a paid extension, subject to approval.

4.2 Current extension options are:

• One (1) month extension – £175
• Three (3) month extension – £450
• Six (6) month extension – £750

4.3 Extension fees must be paid in full before the extension period begins.

4.4 Extensions include:

• Continued access to course materials for the duration of the extension
• Permission to submit or resubmit outstanding assessments
• Marking and feedback on submissions during the extension period
• Final review and sign-off once requirements are met

4.5 The one-month extension is intended as a short, focused completion period and is normally limited to one use per student.

4.6 Total extension time will not normally exceed six (6) months beyond the original course end date.

5. Deferrals for exceptional circumstances

5.1 A one-time deferral may be granted in cases of serious illness, bereavement or other significant exceptional circumstances, at the discretion of The Infant Feeding Academy.

5.2 A deferral pauses the student’s course for an agreed period.

5.3 A deferral does not restart or extend the total course duration. On return, the student will have access only to the remaining time available at the point the deferral was granted.

5.4 Everyday work pressures, parenting responsibilities or general life demands do not qualify as exceptional circumstances.

5.5 Evidence may be requested to support a deferral request.

6. Re-enrolment

6.1 If the student does not complete the course requirements within the twelve-month period plus any approved extension, or does not meet the required standard, re-enrolment may be required to continue.

6.2 Re-enrolment is treated as a new course place at a reduced fee, with inclusions defined at the time of re-enrolment.

6.3 Re-enrolment access will be granted for a period equivalent to the original course duration.